Frequently Asked Questions

Why is Pearl so inexpensive compared with other leading practice management products?

We have no sales personnel to pay and we do not have the expense of sending people out to give demonstrations. Everything is done using technology; demonstrations can be seen on this website, updates and support are done over the Internet. If you need to see something that is not shown on our website then just ask and we’ll deliver.

Is there a contract between us?

There is no ‘tie in’ contract at all. For as long as you pay the subscriptions you may continue to use Pearl. We will keep you on the latest version and never let you down on support.

What PCs do I need to purchase?

Any modern Windows PC will be able to run Pearl Dental Software, the operating system should be Windows 7, Windows 8 or Windows 10. For more information take a look at our Hardware Requirements.

Do I need any additional software?

Have at least one PC on your network that uses Microsoft Word and Microsoft Outlook (if you want to produce email merges). Text messaging does not require any extra software but does require the broadband connection.

Will Pearl integrate with my radiography software?

Yes. Once you have your chosen x-ray software installed, give us a call and we will get it working through Pearl in just a few minutes.

Can you move the data from my existing practice management software?

Yes, but not the charting. About 80% of our customer base have transferred to us from other dental software products.

How does Pearl compare with expensive practice management software?

It does everything found in the most expensive dental software package but it is more simple to use. Let’s list a few features; patient records, patient accounts, diary, charting (as taught to dental nurses), pre-made diary recalls, traditional recalls, clinical notes with autotext, simple BPE and enhanced BPE with 6 point pocket depth, soft tissue recording, medical history, merging to text messaging, merging to Microsoft Outlook, merging to Microsoft Word, sticky notes on patient record, family group handling, adhoc searching and sorting, etc.

What features are available for English practices with NHS contracts?

We produce a totally accurate practice UDA/UOA counter. The schedule is automatically reconciled. We keep you informed about every aspect of your FP17 claims.

Do you offer anything else?

Yes - touchscreen check-in, online booking, digital signing, LED waiting room message boards, secure encrypted online backup and more!

Are you on the new NHS pilot scheme?

Yes, we currently have software that is available to pilot sites and are involved in the ongoing pilot process.

What happens if all of my PCs are destroyed or stolen?

So long as you have a backup, just get a new PC on the Internet and we’ll get you going again in 15 minutes flat!